Technical Support for Product Lines:
We maintain full-time staff availability for technical support for our registered dealer network. Of course, end users are encouraged to contact their dealers directly for technical support. In addition, most of the manufacturers which we represent maintain their own technical support resources, some of which are available from the manufacturer's web-sites.

Page Width:
Every page on this site is designed using a programming device called "tables" so that each one is a standard width on your screen. You won't see these tables, but they're there. This standard width is equivalent to just slightly less than the full screen width of a 640x480 pixel VGA display monitor.

Changing the size of your browser window to a width smaller than this will not compress or reformat the text and graphics, but will merely truncate them. This is a conscious design decision on our part which we hope will not inconvenience too many of our visitors.

Colors:
Every page should have a light blue grid on pure white background, with most of the text in normal (this) size and usually in black, along with some reduced size text in this (smaller) size. Some larger text may be lighter shades of gray instead of dark black.

Some newer browsers may also see some red text (and other colors) where we've used it for emphasis. All new (unvisited) links should be in bright-blue and underlined. Links that you have already visited should be in dark-blue and underlined. Links may change color momentarily on your screen as you select them, this is normal.

Display Problems and Trouble Shooting:

Text-only browser does not display graphics or tables

This web-site is currently designed only for GUI-type graphical browsers such as Netscape and Explorer. We regret that we cannot provide users of non-GUI browsers such as Lynx an alternate path or set of text-only pages at this time. We remain open to alternative methods to accomplish this and will always welcome any related input sent to comments@marketec.com.

Tables not working, page layout jumbled or goes vertical

Older browsers such as AOL pre-3.0 and Spry Mosaic (Internet in a Box, Compuserve,etc) do not properly display pages that use the <table> element to "format" text and graphics for your display.

Upgrading your browser to a more recent version, or perhaps changing to a different browser entirely, will most likely solve this problem as almost all current graphical browsers now fully support tables.

It should always be remembered that HTML is, in fact, *not* a page-layout language and that the ultimate control of how any single page appears on your screen is totally up to your choice of browser and the way that you choose to configure it.

Despite any attempted HTML standardization effort to the contrary, the rendering of any page onto your screen is always subject finally to the whims of the browser designer.

Background, text, or link colors do not match

Most browsers allow you to customize your color and background displays and even override those settings which normally might be passed along as a part of the page.

If your displayed colors do not match those specified above, check your options settings and be sure that your override default settings are not turned on.

Note that it will probably not hurt anything to use alternate color or background schemes in viewing this site, but display results may be unpredictable, though probably quite colorful.

Java doesn't work; Frames don't display at all

That's because we don't use Java or frames, nor do we use any of those cutsey, flashing, twirling, twinkling, eye-catching, fascinating techno-fluff. We're not really here to impress you with flash.